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Settings - my name and passwords locked/grayed out

When I go to settings my name is there but locked/grayed out. So are my password settings for my email which I changed on my provider's website several days ago. Have not been able to get new email on the phone since. Can any onehelp?

iPhone X, iOS 13

Posted on Nov 21, 2019 4:07 AM

Reply
1 reply

Nov 24, 2019 9:55 AM in response to sjbeckw

Hello sjbeckw,


Welcome to the Apple Support Communities. From what I understand in your post, it appears the name and password area in Settings is grayed out. I'll do what I can to help.


Here are some suggestions:


Enjoy your day.

Settings - my name and passwords locked/grayed out

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