Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Bought a activation locked iPhone 6,previous owner does not know the iCloud info used on the device.how can I remove activation lock

Bought an iPhone 6 from someone.it is activation locked.i contacted the seller and he says he don't remember the iCloud info used on the device.hoe can I get the phone activation unlocked

iPhone 6

Posted on Nov 22, 2019 6:19 PM

Reply
Question marked as Top-ranking reply

Posted on Nov 22, 2019 6:24 PM

You can't. See the article below.


Activation Lock - Turn off Find My iPhone 


See if the seller can recover the ID/password.


Apple ID - How to find your Apple         An iCloud e-mail address is an Apple ID.


Apple ID - Find


Enter the Apple (iCloud) ID and click Forgot Password.


Apple ID - Manage


Apple ID – Forgot Password

1 reply
Question marked as Top-ranking reply

Nov 22, 2019 6:24 PM in response to Robertkoss

You can't. See the article below.


Activation Lock - Turn off Find My iPhone 


See if the seller can recover the ID/password.


Apple ID - How to find your Apple         An iCloud e-mail address is an Apple ID.


Apple ID - Find


Enter the Apple (iCloud) ID and click Forgot Password.


Apple ID - Manage


Apple ID – Forgot Password

Bought a activation locked iPhone 6,previous owner does not know the iCloud info used on the device.how can I remove activation lock

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.