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Level 1

5 points

Blocked from iTunes and app store

Why can’t I add a new credit card to my account

iPhone 6s, iOS 12

Posted on Nov 23, 2019 8:22 AM

Top-ranking reply

Level 5

7,397 points

Posted on Nov 23, 2019 8:31 AM

Hi there,

If your account has been disabled in the App Store and iTunes, you will have to contact iTunes Support: If you see a message that says 'Your Account has been disabled in the App Store and iTunes"

Otherwise, what issue are you experiencing when you try to add a new card to your account?

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