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NJBoo Author

Level 1

4 points

App Store

apps Won’t download on App Store all it says is payment not complete when I try to download

iPhone 8 Plus, iOS 13

Posted on Nov 23, 2019 9:49 AM

Top-ranking reply

RachT1

Level 5

7,397 points

Posted on Nov 23, 2019 10:07 AM

Hi there,

If you get a "Your purchase could not be completed" error, you need to contact iTunes Support by going to http://www.apple.com/support/itunes/ww and selecting your country.

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