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Command-tab / app switcher stops working

I used my iPad with external keyboards (Smart Keyboard Folio and a Smart Keyboard) and command-tab will often stop working. Restarting the iPad fixes the issue briefly, but the (lack of) behavior will always return. The keyboard works fine otherwise, and even holding down the tab key invokes the menu of commands available using the modifier key. Has anyone found a fix?

iPad Pro 12.9-inch, 3rd Gen, Wi-Fi

Posted on Nov 25, 2019 5:08 AM

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Question marked as Top-ranking reply

Posted on Nov 25, 2019 5:34 AM

Hi Nonjo,


Since restarting your iPad fixes the issue briefly, why not perform a thorough fix by resetting your iPad to its factory settings?


Make a backup of your iPad using iCloud or iTunes, you can refer to this link: https://support.apple.com/en-sg/HT203977


Then you reset your iPad to its factory settings, you can refer to this link: 

https://support.apple.com/en-sg/HT201252


After that, you can restore your iPad from a backup (iCloud or iTunes), you can refer to this link: https://support.apple.com/en-sg/HT204184


Hope all these helps.

3 replies
Question marked as Top-ranking reply

Nov 25, 2019 5:34 AM in response to Nonjo

Hi Nonjo,


Since restarting your iPad fixes the issue briefly, why not perform a thorough fix by resetting your iPad to its factory settings?


Make a backup of your iPad using iCloud or iTunes, you can refer to this link: https://support.apple.com/en-sg/HT203977


Then you reset your iPad to its factory settings, you can refer to this link: 

https://support.apple.com/en-sg/HT201252


After that, you can restore your iPad from a backup (iCloud or iTunes), you can refer to this link: https://support.apple.com/en-sg/HT204184


Hope all these helps.

Command-tab / app switcher stops working

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