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i cannot download photos on my cell phone to my computer it says the device is unreachable

i need to download the photos on my Iphone to My PC

iPhone 7 Plus, iOS 13

Posted on Nov 26, 2019 7:21 AM

Reply
Question marked as Top-ranking reply

Posted on Nov 26, 2019 7:56 AM

First change your USB Chord --> Identify counterfeit or uncertified Lightning connector ...


Import to your PC using iTunes


You can import photos to your PC by connecting your device to your computer and using Windows Photos app:

  1. Make sure that you have the latest version of iTunes on your PC. Importing photos to your PC requires iTunes 12.5.1 or later.
  2. Connect your iPhone, iPad, or iPod touch to your PC with a USB cable.
  3. You might need to unlock your iOS device using your passcode.
  4. You might also see a prompt on the iOS device asking you to Trust This Computer. Tap Trust or Allow to continue.

Then, follow the steps in these Microsoft knowledge base articles to learn how to import photos to Windows Photos app:

When you import videos from your iOS device to your PC, some might be rotated incorrectly in Windows Photos app. You can add these videos to iTunes to play them in the correct orientation.

If you have iCloud Photos turned on, you need to download the original, full resolution versions of your photos to your iPhone before you import to your PC. Find out how.

Photos and videos that you sync from your computer to your iOS device using iTunes can't be imported back to your computer. 


Try a different computer

If you don't see the camera entry in the Device Manager, test your iOS device on a different computer. If another computer recognizes the iOS device as a camera, contact Microsoft, or whoever supports Windows on your computer, for help.


https://support.apple.com/en-in/HT201302


1 reply
Question marked as Top-ranking reply

Nov 26, 2019 7:56 AM in response to RoonyKero

First change your USB Chord --> Identify counterfeit or uncertified Lightning connector ...


Import to your PC using iTunes


You can import photos to your PC by connecting your device to your computer and using Windows Photos app:

  1. Make sure that you have the latest version of iTunes on your PC. Importing photos to your PC requires iTunes 12.5.1 or later.
  2. Connect your iPhone, iPad, or iPod touch to your PC with a USB cable.
  3. You might need to unlock your iOS device using your passcode.
  4. You might also see a prompt on the iOS device asking you to Trust This Computer. Tap Trust or Allow to continue.

Then, follow the steps in these Microsoft knowledge base articles to learn how to import photos to Windows Photos app:

When you import videos from your iOS device to your PC, some might be rotated incorrectly in Windows Photos app. You can add these videos to iTunes to play them in the correct orientation.

If you have iCloud Photos turned on, you need to download the original, full resolution versions of your photos to your iPhone before you import to your PC. Find out how.

Photos and videos that you sync from your computer to your iOS device using iTunes can't be imported back to your computer. 


Try a different computer

If you don't see the camera entry in the Device Manager, test your iOS device on a different computer. If another computer recognizes the iOS device as a camera, contact Microsoft, or whoever supports Windows on your computer, for help.


https://support.apple.com/en-in/HT201302


i cannot download photos on my cell phone to my computer it says the device is unreachable

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