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User profile for user: darion255
darion255 Author
User level: Level 1
4 points

Stolen iPhone after it was factory reset

Can you all block access to a iPhone if I can give y’all the serial and IMEI and prove it’s my device the phone was recently reset as well



[Image Edited by Moderator to Remove Personal Information]

iPhone 6

Posted on Nov 28, 2019 8:14 AM

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User profile for user: Dr. Zoidberg
Dr. Zoidberg
User level: Level 4
2,358 points

Posted on Nov 28, 2019 8:23 AM

Hi Darion,


Welcome to Apple Support Communities! Most of us here are volunteers, and we don’t have the power to do what you’re asking. Please contact your mobile carrier immediately and explain the situation. They would have the power to block the SIM. Here are some further steps you should take:


If your iPhone, iPad, or iPod touch is lost or stolen

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User profile for user: Dr. Zoidberg
Dr. Zoidberg
User level: Level 4
2,358 points

Nov 28, 2019 8:23 AM in response to darion255

Hi Darion,


Welcome to Apple Support Communities! Most of us here are volunteers, and we don’t have the power to do what you’re asking. Please contact your mobile carrier immediately and explain the situation. They would have the power to block the SIM. Here are some further steps you should take:


If your iPhone, iPad, or iPod touch is lost or stolen

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Stolen iPhone after it was factory reset

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