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Scotty299 Author

Level 1

4 points

App Store Problem

I can’t download new apps to my iPhone 11 Pro. They start like their going to download then stop and takes me back to the get button .

iPhone 11 Pro Max

Posted on Nov 28, 2019 1:45 PM

Top-ranking reply

brenden dv

Community Specialist

Posted on Dec 2, 2019 12:34 PM

Hi there, Scotty,

Thanks for visiting the Apple Support Communities. I understand that you're having trouble downloading new apps to your iPhone 11 Pro. I'm happy to help!

Based on what you've described, I would recommend utilizing the steps outlined in the Apple Support article If you can’t download or update apps on your iPhone or other Apple device - Apple Support.

If you are still unable to download apps, please get in touch with Apple Support directly. You can do that here: Contact Apple Support.

Best.

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App Store Problem

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