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Hello,
Recently my card got declined while trying to buy Pokeballs in Pokémon Go and when I go to update my payment method it gives me the error message “We’ve run into a problem, please try again later”. It’s driving me crazy because now I have a notification in the settings app and everyone I try to update my payment info I get the same error message.
iPhone XS Max, iOS 13
Do you have access to another WiFi network where you can try? That has worked for several people.
Try a restart.
Restart your iPhone, iPad, or iPod touch
Try a forced restart.
If necessary
Do a backup and try a factory reset. Then restore from your backup.
Backup - Restore your device from an iCloud or iTunes backup
If necessary, contact iTunes Support. Either use the form or scroll to the bottom of the page in the 2nd link. Follow through the screens to get a chat or telephone option.
Do you have access to another WiFi network where you can try? That has worked for several people.
Try a restart.
Restart your iPhone, iPad, or iPod touch
Try a forced restart.
If necessary
Do a backup and try a factory reset. Then restore from your backup.
Backup - Restore your device from an iCloud or iTunes backup
If necessary, contact iTunes Support. Either use the form or scroll to the bottom of the page in the 2nd link. Follow through the screens to get a chat or telephone option.
Tried everything listed. Still getting the same error message.
You've tried doing it on your computer's iTunes and the 'manage apple id' website ? What did Support sat when you contacted them ?
Why can’t I update my payment method on IOS 13.2.3
