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Efim1955 Author

Level 1

4 points

My apple account is blocked and I cannot unblock it

My apple account is on a weird email ending with @icloud.com and is now blocked. It's not an actual email and I cannot reset my account. What can I do about it?

iPad Pro 12.9-inch, 3rd Gen, Wi-Fi

Posted on Dec 1, 2019 8:14 AM

Top-ranking reply

Eric Root

Level 10

684,525 points

Posted on Dec 1, 2019 8:33 AM

contact Apple ID Support. I suggest having a copy of the original purchase receipt with the serial number on it available when you call. They will probably need to see that.

Apple ID Support

Apple ID Support (2)

Apple Support by e-mail or chat Work through the screens to get a chat option.

Apple Support using Twitter

Or fill out and submit this form. The form is for iTunes, but it will get passed to the ID Support section.

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My apple account is blocked and I cannot unblock it

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