Dual sim

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Level 1

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Dual sim

I have an iPhone XR that is supposed to have a dual sim tray. I am trying to add a second card and it doesn’t work. Do you have to get a special tray from apple?

Posted on Dec 7, 2019 9:24 AM

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Answer 1

Top-ranking reply

stedman1

Community+ 2024

Level 10

263,578 points

Dec 7, 2019 12:00 PM in response to WandaF

You can only install one SIM in the phone, the other is already built in.

https://support.apple.com/en-us/HT209044

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Answer 2

Dec 7, 2019 9:31 AM in response to WandaF

Only models sold in China, Hong Kong, and Macau will have dual SIM slots. Others will have one eSIM, one Nano SIM.

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Answer 3

WandaF Author

Level 1

8 points

Dec 7, 2019 10:40 AM in response to stedman1

So were is the eSIM slot?

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Answer 4

Dec 7, 2019 10:41 AM in response to WandaF

The eSIM is built into the phone, and not user accessible.

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Answer 5

WandaF Author

Level 1

8 points

Dec 7, 2019 11:58 AM in response to stedman1

So, how do I get 2 SIM cards in my phone?

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Dual sim

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