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can't sign in to facetime

"Sign in with your apple ID to activate facetime" keeps showing up, but password bar is greyed out, and can't sign in.

I need suggestions

iPad mini, iOS 12

Posted on Dec 8, 2019 2:16 PM

Reply
Question marked as Top-ranking reply

Posted on Dec 8, 2019 2:18 PM

Have you checked Settings/Screen Time for any restrictions?


Do you have access to another WiFi network where you can try? That has worked for several people.


Try a restart.


Restart your iPhone, iPad, or iPod touch


Try a forced restart.


Reset Device


If necessary


Hard reset


If there are restrictions in Screen Time that are preventing access, you will need to restore the device to factory settings. Do not restore from a backup made when the Screen Time code was active.


Do a backup and try a factory reset. Then restore from your backup.


Restore to Factory setting


Backup - Restore your device from an iCloud or iTunes backup

3 replies
Question marked as Top-ranking reply

Dec 8, 2019 2:18 PM in response to neal104

Have you checked Settings/Screen Time for any restrictions?


Do you have access to another WiFi network where you can try? That has worked for several people.


Try a restart.


Restart your iPhone, iPad, or iPod touch


Try a forced restart.


Reset Device


If necessary


Hard reset


If there are restrictions in Screen Time that are preventing access, you will need to restore the device to factory settings. Do not restore from a backup made when the Screen Time code was active.


Do a backup and try a factory reset. Then restore from your backup.


Restore to Factory setting


Backup - Restore your device from an iCloud or iTunes backup

can't sign in to facetime

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