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Level 1

4 points

iPad appears locked can not type in 6 digit code

iPad Air 2 will not allow me to type in 6 digit code to unlock, appears frozen locked , tiny locked padlock appears top of screen

Posted on Dec 9, 2019 10:30 AM

Top-ranking reply

Level 10

103,365 points

Posted on Dec 9, 2019 10:38 AM

Hello,

Please refer to the following Apple Support document.

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