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got email locked apple ID

i got email from this but i don't know it is real email from apple. If true email from apple why my apple ID will locked.

Posted on Dec 10, 2019 9:40 AM

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Question marked as Top-ranking reply

Posted on Dec 10, 2019 10:10 AM

It's fake. Forward it to reportphishing@apple.com as an attachment and then delete it.


If an Apple ID actually gets locked, its owner will be told when they try logging into it instead of through email.


(176889)

3 replies

Dec 10, 2019 10:23 AM in response to akkapolTeng

Apple will always address you by your name or the name they have on file for you, not Dear Customer, Dear Client or by using your e-mail address.  The e-mail will be from @apple.com or @iTunes.com. E-mail addresses can be spoofed. You can go to Mail/View/Message/Show all Headers to see more. Apple e-mails will never contain an attachment. Apple will never request personal information by email such as Social Security numbers, your Mother’s maiden name or full credit card numbers .


The only exception to the above I have noticed is if you order something from the Apple Store (apple.com), your receipt will be addressed to Dear Apple Customer. That is a receipt for a purchase you initiated.


Avoid phishing emails, fake ‘virus‘ alerts, phony support calls, and other scams


Identifying legitimate emails from the iTunes Store



got email locked apple ID

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