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When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
Since updating to the latest iOS I can’t download anything on the App Store. Can’t update, can’t install. I have credit/ data etc. I also go into settings and when I click anything App Store related it also freezes. Arrrrggghh Tried signing out of my account and same problem.
Pictures are of the phone freezing for reference.
Hi Toughski,
Welcome to Apple Support Communities. I understand that since updating your iOS you're having trouble connecting to the App Store, downloading or updating your apps, and your iPhone becomes unresponsive when you try to access Settings. I know how important it is to be able to use the App Store on your devices; I'd like to help.
I'd also suggest using these steps:
Next, I'd suggest using the steps in this resource: If you can't connect to the App Store, iTunes Store, or Apple Books
Let me know what you find.
Best Regards.
Hi Toughski,
Welcome to Apple Support Communities. I understand that since updating your iOS you're having trouble connecting to the App Store, downloading or updating your apps, and your iPhone becomes unresponsive when you try to access Settings. I know how important it is to be able to use the App Store on your devices; I'd like to help.
I'd also suggest using these steps:
Next, I'd suggest using the steps in this resource: If you can't connect to the App Store, iTunes Store, or Apple Books
Let me know what you find.
Best Regards.
Oh my goodness. All it needed was a restart! Lol!
Thankyou for your help!!!
Hi Toughski,
You're most welcome! We appreciate you letting us know that things are working as expected again.
Have a great weekend!
Can’t connect to App Store
