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Tcourson Author

Level 1

4 points

While updating my iPad Pro it says Preparing Update but it seems to be stuck

Preparing update for my iPad Pro is taking forever, why?

iPad Pro, iOS 13

Posted on Dec 12, 2019 3:11 PM

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Top-ranking reply

Level 10

103,383 points

Posted on Dec 12, 2019 4:24 PM

Hello,

Please refer to the following Apple Support document.

If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support

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Top-ranking reply

Level 10

103,383 points

Dec 12, 2019 4:24 PM in response to Tcourson

Hello,

Please refer to the following Apple Support document.

If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support

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While updating my iPad Pro it says Preparing Update but it seems to be stuck

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