You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

I am concerned about my stolen IPhone 8 which was stolen on 12/13/2019 in Jacksonville, FL.

Why iCloud. Find My IPhone is not locating my stolen IPhone 8 on 12/13/2019?

Posted on Dec 14, 2019 1:18 AM

Reply
Question marked as Top-ranking reply

Posted on Dec 14, 2019 1:20 AM

Did you enable Find My?


  1. If your iPhone, iPad, or iPod touch is lost or stolen - Apple ...
  2. Find the serial number or IMEI on your iPhone, iPad, or iPod ... You cannot track using iMEI number. but you may need it so keep it handy


If you didn't turn on Find My [device] before your device was lost or stolen, it can't be used to locate your device. Change your Apple ID password. Change the passwords for other internet accounts on your device. This can include email accounts, Facebook, or Twitter etc...


Don'ts

If you remove the device from your account after you erase it, Activation Lock will be turned off. This allows another person to turn on and use your device.


Do's


1 reply
Question marked as Top-ranking reply

Dec 14, 2019 1:20 AM in response to kkilian320

Did you enable Find My?


  1. If your iPhone, iPad, or iPod touch is lost or stolen - Apple ...
  2. Find the serial number or IMEI on your iPhone, iPad, or iPod ... You cannot track using iMEI number. but you may need it so keep it handy


If you didn't turn on Find My [device] before your device was lost or stolen, it can't be used to locate your device. Change your Apple ID password. Change the passwords for other internet accounts on your device. This can include email accounts, Facebook, or Twitter etc...


Don'ts

If you remove the device from your account after you erase it, Activation Lock will be turned off. This allows another person to turn on and use your device.


Do's


I am concerned about my stolen IPhone 8 which was stolen on 12/13/2019 in Jacksonville, FL.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.