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iPod unlock

I do not know who the previous owner is for the iPod I bought, how do I unlock?

Posted on Dec 15, 2019 2:32 PM

Reply
Question marked as Top-ranking reply

Posted on Dec 16, 2019 11:56 AM

Hello,


The iPod touch is locked with Activation Lock. There is no way around unlocking Activation Lock without inserting the device’s associated Apple ID. Since it sounds like you are unable to contact the previous owner and since you are not the original owner of this iPod touch then there is nothing you, or Apple, can do to unlock this iPod touch. Your only option is to recycle the iPod touch.


Activation Lock

Apple Trade In - Apple

1 reply
Question marked as Top-ranking reply

Dec 16, 2019 11:56 AM in response to ctejeda

Hello,


The iPod touch is locked with Activation Lock. There is no way around unlocking Activation Lock without inserting the device’s associated Apple ID. Since it sounds like you are unable to contact the previous owner and since you are not the original owner of this iPod touch then there is nothing you, or Apple, can do to unlock this iPod touch. Your only option is to recycle the iPod touch.


Activation Lock

Apple Trade In - Apple

iPod unlock

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