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App Controls with Control Strip Not Available

As what the subject said, I cannot find App Controls with Control Strips in my keyboard preference.


This is what I saw others have:


And this is what I have right now:


It spent me days to figure out why I cannot switch between App Controls and Control Strip, and it seems this is the reason?


As I use Control Strip more frequently than the App Controls, my temporary solution is to set the default Touch Bar.


Relative Information:

Hardware: MacBook Pro (15-inch, 2017)

Software: macOS Catalina Version 10.15.2 (19C57)


MacBook Pro 15", macOS 10.15

Posted on Dec 16, 2019 12:25 AM

Reply
Question marked as Top-ranking reply

Posted on Dec 18, 2019 6:38 PM

Hey An Luo,


Thank you for using Apple Support Communities!


I understand from your post that you're not seeing the option for App Controls with Control Strips in your keyboard preferences. I'd be happy to help out.


I'd recommend booting into safe mode and testing:


Use safe mode to isolate issues with your Mac - Apple Support


Cheers!

Similar questions

2 replies
Question marked as Top-ranking reply

Dec 18, 2019 6:38 PM in response to An Luo

Hey An Luo,


Thank you for using Apple Support Communities!


I understand from your post that you're not seeing the option for App Controls with Control Strips in your keyboard preferences. I'd be happy to help out.


I'd recommend booting into safe mode and testing:


Use safe mode to isolate issues with your Mac - Apple Support


Cheers!

App Controls with Control Strip Not Available

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