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allanr1962 Author

Level 1

4 points

find my ipad not on my device list

Hi my daughters iPad is in the store being fixed, the problem is ,is the find my device authentication needs to be turned off. I cant seem to find this in my account. any ideas

iPad Pro 12.9-inch, 3rd Gen, Wi-Fi

Posted on Dec 17, 2019 6:58 AM

Top-ranking reply

QuickPost

Level 10

103,365 points

Posted on Dec 17, 2019 1:22 PM

Hello,

Are you certain you are looking at the correct iCloud account that is signed on to her iPad?

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find my ipad not on my device list

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