my bluetooth keyboard keys only work on left side since update 13.3 on mi ipad pro 2018 help?

Question

Welshwoman11 Author

Level 1

4 points

my bluetooth keyboard keys only work on left side since update 13.3 on mi ipad pro 2018 help?

bluetooth keyboard keys only work on left side since update 13.3 on mi ipad pro 2018 help?

iPad, iOS 13

Posted on Dec 17, 2019 9:38 AM

Reply

Answer 1

Top-ranking reply

Tom Gewecke

Level 10

119,518 points

Dec 17, 2019 10:44 AM in response to Welshwoman11

Please specify exactly which keys do not work. If it is 789uiojkl, this is normally because somehow the Mouse Keys feature has been activated in Accessibility preferences. See the end of

https://support.apple.com/en-us/HT210546

Reply

Answer 2

Welshwoman11 Author

Level 1

4 points

Dec 17, 2019 9:40 AM in response to Welshwoman11

As above I’ve tried keyboard on an iPhone and all the keys work just not on iPad Pro 12.9 2018

Reply

Answer 3

Welshwoman11 Author

Level 1

4 points

Dec 17, 2019 12:01 PM in response to Tom Gewecke

thank you so much ivies been 3 days at this and spoke to.Apple.And received a replacement keyboard.Thank you so much

was going into recovery mode tomorrow as well

kind regards

janet

Reply