You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Mail using High Sierra

High Sierra iOS. Mail will not send to SMTP with Authentication box set to none. Last week this worked normally. If I change authentication to Password, and enter password, it will send. After a restart, password has to be re-entered. Can mail be made to permanently store password?

iMac 27", OS X 10.11

Posted on Dec 18, 2019 6:30 PM

Reply
Question marked as Top-ranking reply

Posted on Dec 18, 2019 8:36 PM

Open Keychain Access in Utilities, then either check the Password under that item, change it, or delete it and start over.


Enter the part after the @sign in the search bar.


You may have duplicate or more entries in Keychain Access.


If using a browser to login via WebMail works it's not Name or Password, but likely old passwords interfering.


There''ll be at least 2 entries, maybe more.


The trouble is that Mac Mail almost always chooses the old Passwords if you don't change or get rid of the old ones.

3 replies
Question marked as Top-ranking reply

Dec 18, 2019 8:36 PM in response to Ralphcob

Open Keychain Access in Utilities, then either check the Password under that item, change it, or delete it and start over.


Enter the part after the @sign in the search bar.


You may have duplicate or more entries in Keychain Access.


If using a browser to login via WebMail works it's not Name or Password, but likely old passwords interfering.


There''ll be at least 2 entries, maybe more.


The trouble is that Mac Mail almost always chooses the old Passwords if you don't change or get rid of the old ones.

Mail using High Sierra

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.