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iPad owned by the company - users terminated - devices locked

I have a company owned device - I have the receipt - the previous user is no longer with the company. Their AppleID is associated to the device. I don't know their Apple ID. They left the company. How do I unlock MY company owned iPad?

iPad Pro 12.9-inch, 3rd Gen, Wi-Fi

Posted on Dec 19, 2019 12:53 PM

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Question marked as Top-ranking reply

Posted on Dec 19, 2019 1:02 PM

Take it and the receipt to an Apple store and they can help you. Also ask them about using a Managed deployment for company devices so no user can even use a personal AppleID on company devices.

2 replies

iPad owned by the company - users terminated - devices locked

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