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Apple ID not working at Ipad setup

Hello,


I am trying to set up my IPad 5th Gen I received today and it won't sign into my Apple ID. It tries to sign in for about 30 seconds and then says Verification Failed. I reset my password and was able to update and log in on my Iphone but it won't work on my Ipad.


Help?

iPad, iOS 12

Posted on Dec 20, 2019 9:24 AM

Reply
5 replies

Dec 20, 2019 9:53 AM in response to amaysn08

Do you have access to another WiFi network where you can try? That has worked for several people.


Try a restart.


Restart your iPhone, iPad, or iPod touch


Try a forced restart.


Reset Device


If necessary


Hard reset


Do a backup and try a factory reset. Then restore from your backup.


Restore to Factory setting


Backup - Restore your device from an iCloud or iTunes backup

Apple ID not working at Ipad setup

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