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I can’t download anything because of previous billing issue

I haven’t even bought anything that costs moneys and every time I try to buy something it takes me to billing info even though I have payments set to “none” I don’t know what to do.

Posted on Dec 22, 2019 9:41 AM

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Question marked as Top-ranking reply

Posted on Dec 22, 2019 10:22 AM

I suggest that you don't set up and use another Apple ID. You will lose access to all previous purchases.


 contact iTunes Support. Either use the form or scroll to the bottom of the page in the 2nd link. Follow through the screens to get a chat or telephone option.  


iTunes Support


iTunes Support – world wide

2 replies

I can’t download anything because of previous billing issue

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