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Apple TV stuck on new menu

3rd generation stuck on apple plus menu, it’s locked up and unable to select continue button. Using remote reset and unplugging and rebooting its the same. Any ideas appreciated

thx

Posted on Dec 27, 2019 3:18 AM

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Posted on Dec 27, 2019 1:29 PM

Hello,

I suggest that you reach out to Apple for assistance.

Contact AppleCare

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1 reply

Top-ranking reply

QuickPost

Level 10

103,383 points

Dec 27, 2019 1:29 PM in response to Apple-novice-reds-help

Hello,

I suggest that you reach out to Apple for assistance.

Contact AppleCare

Apple TV stuck on new menu

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