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Serial number is not valid

I bought my iPhone SE from Machine Sdn Bhd (Apple Store in Malaysia) in 2017. I assumed that it is an original set. Recently I check my serial number, to my horror, it's serial number is not recognized! My daughter iPhone SE which is bought from another Machine shop is also not recognized! what should we do? Or who should we contact?

iPhone SE

Posted on Dec 27, 2019 10:04 PM

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Question marked as Top-ranking reply

Posted on Dec 27, 2019 10:13 PM

Your issue is with the store you bought the devices from, contact them.

2 replies

Serial number is not valid

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