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macOS security update 10.14.6 stuck (Frozen)

My Mac is Mojave version 10.14.6

I bought it last year. I updated it from High Sierra to Mojave 5 months ago.


I ve got message 3 weeks ago by System preferences that there is 1 update available. I tried to update it and it started installation download new update but suddenly stuck and frozen then I saw this note (( The request timed out. Ann error occurred while installing the selected updates))


I try again and again but it was the same issue.


Help me please

macOS security update 10.14.6 stuck (Frozen)

iMac 21.5" 4K, macOS 10.14

Posted on Dec 29, 2019 4:31 AM

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Question marked as Top-ranking reply

Posted on Dec 29, 2019 5:14 AM

If you are using WiFi you might have better success if you connect your iMac to your router using a cabled connection,

this should provide a more robust connection, do not use the mac while it is downloading.

If that still does not work you can download the standalone update from here,

https://support.apple.com/kb/DL2027?viewlocale=en_US&locale=en_US

once downloaded double-click to install.

2 replies
Question marked as Top-ranking reply

Dec 29, 2019 5:14 AM in response to baghdad1950

If you are using WiFi you might have better success if you connect your iMac to your router using a cabled connection,

this should provide a more robust connection, do not use the mac while it is downloading.

If that still does not work you can download the standalone update from here,

https://support.apple.com/kb/DL2027?viewlocale=en_US&locale=en_US

once downloaded double-click to install.

Dec 29, 2019 11:14 AM in response to baghdad1950

baghdad1950 wrote:

My Mac is Mojave version 10.14.6
I bought it last year. I updated it from High Sierra to Mojave 5 months ago.

I ve got message 3 weeks ago by System preferences that there is 1 update available. I tried to update it and it started installation download new update but suddenly stuck and frozen then I saw this note (( The request timed out. Ann error occurred while installing the selected updates))

I try again and again but it was the same issue.

Help me please
macOS security update 10.14.6 stuck (Frozen)



The server is having some issues: https://www.apple.com/support/systemstatus/


I would simply try again later.


You can always force quit if necessary or force a shutdown by holding the power button/ TouchID for ~10 sec.


reboot as normal.

macOS security update 10.14.6 stuck (Frozen)

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