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Svitlana1203 Author

Level 1

4 points

Return money after mistake of buy game

Hello!I don’t buy a game on a App Store but they take money from my card and send me a bill.How can l return my money?

iPhone 6s, iOS 12

Posted on Dec 30, 2019 8:39 AM

Top-ranking reply

King_Penguin

Level 10

334,192 points

Posted on Dec 30, 2019 8:41 AM

Purchases are obviously considered final as you know, but you could try the 'report a problem' page to contact iTunes Support and see if they will refund you as a one-off : http://reportaproblem.apple.com

Or you can try contacting iTunes Support via : http://www.apple.com/support/itunes/ww (click on your country's flag, the country where you live, and which is therefore the country on the account ; click on ‘Get support’)

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Return money after mistake of buy game

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