You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

MacBook Pro (13" 2019) randomly shuts down on battery

Just bought a brand new MacBook Pro (13", 2019) and updated to the latest OS (Catalina 10.15.2). The issue is it is randomly shutdown when i'm using it on battery.


Looking for the help and i found this article, will it help if you already updated to the latest OS?


Cheers




[Re-Titled by Moderator]

MacBook Pro 13", macOS 10.15

Posted on Dec 31, 2019 5:06 PM

Reply
Question marked as Top-ranking reply

Posted on Dec 31, 2019 5:53 PM

The essential part seems to be to charge for eight hours or more, and if possible, start at 90 percent or less so that a legitimate deep charge occurs, followed by a prolonged period of trickle charging at very low load.


If you start at what it thinks is "full", it may take even longer on the power adapter to get to where it will move the Full Point to recognize the new, correct "Full", and solves the problem.

4 replies
Question marked as Top-ranking reply

Dec 31, 2019 5:53 PM in response to krisna90

The essential part seems to be to charge for eight hours or more, and if possible, start at 90 percent or less so that a legitimate deep charge occurs, followed by a prolonged period of trickle charging at very low load.


If you start at what it thinks is "full", it may take even longer on the power adapter to get to where it will move the Full Point to recognize the new, correct "Full", and solves the problem.

MacBook Pro (13" 2019) randomly shuts down on battery

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.