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Someone Used my Apple ID to Purchase Something

Okay so someone used my Apple ID to purchase an app but it didn't charge any of my accounts. So to solve this "problem" of the possibility that someone stole my Apple ID should I just change the password and disconnect it from the devices it could be connected to?

iPhone SE, iOS 13

Posted on Jan 2, 2020 11:07 PM

Reply
Question marked as Top-ranking reply

Posted on Jan 3, 2020 9:16 AM

If this is an email you received, are you sure the message is legitimate? Does it contain a link for you to sign in somewhere? It may be a scam. Check your purchases history.


 Purchase History Review


Apple will always address you by your name or the name they have on file for you, not Dear Customer, Dear Client or by using your e-mail address.  The e-mail will be from @apple.com or @iTunes.com. E-mail addresses can be spoofed. You can go to Mail/View/Message/Show all Headers to see more. Apple e-mails will never contain an attachment. Apple will never request personal information by email such as Social Security numbers, your Mother’s maiden name or full credit card numbers .


The only exception to the above I have noticed is if you order something from the Apple Store (apple.com), your receipt will be addressed to Dear Apple Customer. That is a receipt for a purchase you initiated.


Avoid phishing emails, fake ‘virus‘ alerts, phony support calls, and other scams


Identifying legitimate emails from the iTunes Store


Send the e-mail to Apple as an attachment to a new e-mail before deleting it. You can forward as an attachment by going to Mail/Message/Forward as attachment. Or control - click on the email and select Forward as attachment. Make sure you send it as an attachment to a new email. If you just forward it, it will probably be rejected. You won’t receive a response.


reportphishing@apple.com

2 replies
Question marked as Top-ranking reply

Jan 3, 2020 9:16 AM in response to Pleasehelporillcry

If this is an email you received, are you sure the message is legitimate? Does it contain a link for you to sign in somewhere? It may be a scam. Check your purchases history.


 Purchase History Review


Apple will always address you by your name or the name they have on file for you, not Dear Customer, Dear Client or by using your e-mail address.  The e-mail will be from @apple.com or @iTunes.com. E-mail addresses can be spoofed. You can go to Mail/View/Message/Show all Headers to see more. Apple e-mails will never contain an attachment. Apple will never request personal information by email such as Social Security numbers, your Mother’s maiden name or full credit card numbers .


The only exception to the above I have noticed is if you order something from the Apple Store (apple.com), your receipt will be addressed to Dear Apple Customer. That is a receipt for a purchase you initiated.


Avoid phishing emails, fake ‘virus‘ alerts, phony support calls, and other scams


Identifying legitimate emails from the iTunes Store


Send the e-mail to Apple as an attachment to a new e-mail before deleting it. You can forward as an attachment by going to Mail/Message/Forward as attachment. Or control - click on the email and select Forward as attachment. Make sure you send it as an attachment to a new email. If you just forward it, it will probably be rejected. You won’t receive a response.


reportphishing@apple.com

Jan 3, 2020 12:07 AM in response to Pleasehelporillcry

Pleasehelporillcry Said:

"Someone Used my Apple ID to Purchase Something: Okay so someone used my Apple ID to purchase an app but it didn't charge any of my accounts. So to solve this "problem" of the possibility that someone stole my Apple ID should I just change the password and disconnect it from the devices it could be connected to?"

-------


If this Were Me, I Would...

  • Set up a new eMail Account, using it only for Apple
  • Create a never-before-used password that is alphanumeric with punctuation
  • Modify methods of payment
  • Disassociate each device from the Apple ID, then re-associate them

You Should Consider the Same.


Someone Used my Apple ID to Purchase Something

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