You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Turn off Activation Lock

Turn off Activation Lock for a iPad that I have forgotten the password for the apple ID


Posted on Jan 3, 2020 6:33 PM

Reply
2 replies

Jan 3, 2020 7:17 PM in response to case3257

Hello,


The iPad is locked with Activation Lock. There is no way around unlocking Activation Lock without inserting the device’s associated Apple ID. If this is not an option you will have to find the original receipt for the device that clearly shows the serial number. Once you have this document you can have Apple unlock your iPad.


Activation Lock

If you forgot your Apple ID password - Apple Support

Turn off Activation Lock

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.