AirPods case not charging

im trying to charge my AirPods case but it won’t charge, I put it on for a few hours when the AirPods ran out but it only charged the AirPods and the case stayed at 0% I’ve tried unplugging and plugging the charger but it won’t work and I’ve also tried cleaning them


Posted on Jan 4, 2020 7:00 AM

Reply
Question marked as ⚠️ Top-ranking reply

Posted on Jan 4, 2020 7:23 AM

Try resetting your AirPods. Hold the button on the rear of the AirPods until you see a flashing amber light (around 15 seconds). Release the button and pair again with your devices. Hope this helps! Let me know if you need more help.

3 replies
Sort By: 
Question marked as ⚠️ Top-ranking reply

Jan 4, 2020 7:23 AM in response to leigh-alice

Try resetting your AirPods. Hold the button on the rear of the AirPods until you see a flashing amber light (around 15 seconds). Release the button and pair again with your devices. Hope this helps! Let me know if you need more help.

Reply

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

AirPods case not charging

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.