You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
Hi Guys,
I am having trouble removing the minesearch virus from my Mac.
I updated the OS to Catalina (did not fix it)
I searched found the folders that it was in an deleted them (including emptying trash)
Still goes to mine search as soon as I launch Safari
MacBook Pro 13", macOS 10.15
1. Remove unknown profiles if present.
System Preferences > Profiles
Open System Preferences, click the “Profiles” icon ( a checkmark on a gear) .
When Profiles pane opens, select the unknown profile and click the minus button at the bottom.
2. Remove unknown extensions: Safari > Preferences > Extensions
https://support.apple.com/guide/safari/use-safari-extensions-sfri32508/mac
3. Check for adware.
Run the latest release of Malwarebytes for Mac to remove malware/adware, if installed on your Mac.
For instructions: Install Malwarebytes for Mac Uninstall Malwarebytes for Mac
Click the “Scan Now” button. Once done, quit Malwarebytes for Mac.
Restart the computer and relaunch Safari holding the shift key down.
Additional steps if necessary.
4. Reset search engine: https://support.apple.com/guide/safari/customize-your-search-ibrwe75c2a3c/mac
5. Reset Homepage. https://support.apple.com/guide/safari/set-your-homepage-ibrw1020/mac
6. Restart your Mac. Relaunch Safari holding the Shift key down.
1. Remove unknown profiles if present.
System Preferences > Profiles
Open System Preferences, click the “Profiles” icon ( a checkmark on a gear) .
When Profiles pane opens, select the unknown profile and click the minus button at the bottom.
2. Remove unknown extensions: Safari > Preferences > Extensions
https://support.apple.com/guide/safari/use-safari-extensions-sfri32508/mac
3. Check for adware.
Run the latest release of Malwarebytes for Mac to remove malware/adware, if installed on your Mac.
For instructions: Install Malwarebytes for Mac Uninstall Malwarebytes for Mac
Click the “Scan Now” button. Once done, quit Malwarebytes for Mac.
Restart the computer and relaunch Safari holding the shift key down.
Additional steps if necessary.
4. Reset search engine: https://support.apple.com/guide/safari/customize-your-search-ibrwe75c2a3c/mac
5. Reset Homepage. https://support.apple.com/guide/safari/set-your-homepage-ibrw1020/mac
6. Restart your Mac. Relaunch Safari holding the Shift key down.
Safari - Minesearch
