You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Just got two phone calls saying they were Apple ICloud Support and my ICloud has been breached. Does anyone know if this is real or scam?

Just received two phone calls supposedly from Apple Support stating that my ICloud account has been breached. Fact or scam?


Posted on Jan 5, 2020 11:06 AM

Reply
Question marked as Top-ranking reply

Posted on Jan 5, 2020 11:07 AM

Apple does not make such calls.

All such calls are scams from criminals attempting to steal your personal and financial information. The callers will often use number spoofing to pretend they are calling from a legitimate business. The correct course of action is to hang up on them, repeatedly if needed. 


Avoid phishing emails, fake 'virus' alerts, phony support calls, and other scams - Apple Support

4 replies
Question marked as Top-ranking reply

Jan 5, 2020 11:07 AM in response to Lolane2020

Apple does not make such calls.

All such calls are scams from criminals attempting to steal your personal and financial information. The callers will often use number spoofing to pretend they are calling from a legitimate business. The correct course of action is to hang up on them, repeatedly if needed. 


Avoid phishing emails, fake 'virus' alerts, phony support calls, and other scams - Apple Support

Just got two phone calls saying they were Apple ICloud Support and my ICloud has been breached. Does anyone know if this is real or scam?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.