You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

📰 Apple introduces the 2025 Black Unity Collection

Inspired by the rhythm of humanity, a new Apple Watch Black Unity Sport Loop, watch face, and iPhone and iPad wallpapers honor Black History Month. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Activation lock

Activation lock, my son never had the email associated with Icloud how do I now unlock it?

iPad Air 2 Wi-Fi, Cellular

Posted on Jan 6, 2020 6:12 AM

Reply
Question marked as Top-ranking reply

Posted on Jan 6, 2020 6:18 AM

To get past an activation lock, you need to enter the Apple ID and password used to set it up. If you forgot the ID, start here: https://iforgot.apple.com/password/verify/appleid. If you forgot the password, see here: https://support.apple.com/en-us/HT201487

5 replies

Activation lock

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.