You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

I can't choose folders or subfolders to download Apple Mail attachments.

Hey there,


Something really weird is happening here.

Trying to download some attachments, I do that a lot, I wasn't able to see all folders and subfolders, even when I knew they were there.

And another issue, downloading an attachment to my Mac, the attachment isn't there if I go to the folder, but I can see it if I open the menu from Apple Mail to download attachments.

On the other hand, the Desktop folder is ok, to download attachments, or in any other Apple Mail's attachment circumstances.

Any help will be welcome.

Best wishes, as always,


Federico (aka euskir)

Mac mini, macOS 10.15

Posted on Jan 6, 2020 6:11 PM

Reply
Question marked as Top-ranking reply

Posted on Jan 6, 2020 7:26 PM

What happens if you boot into Safe Mode? Same folder issues?

Use safe mode to isolate issues with your Mac - Apple Support

5 replies

I can't choose folders or subfolders to download Apple Mail attachments.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.