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Is my Apple ID locked?

I received a message from Apple support saying I am locked out or will be. I take pics of these messages also. Wha is going on?

iPad, iOS 13

Posted on Jan 7, 2020 2:46 PM

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Question marked as Top-ranking reply

Posted on Jan 7, 2020 2:48 PM

  • Apple does not send such messages. 
  • Apple would not warn of a pending account issue, giving you a deadline to fix the issue. 
  • Apple does not include document, or PDF files to download.
  • Apple would not refer to you as Dear Customer, Dear Client, or anything other than the name on file for your account.
  • Apple would not have such horrible spelling or grammar. 
  • Apple would not send a message to “Undisclosed Recipients”. 


It is a phishing attempt. Do not respond. Do not divulge any personal or financial information. You can use the address below to forward the suspect email message, as an attachment to Apple.


reportphishing@apple.com


The links below has information to help identify fraudulent emails.


Identifying legitimate emails from the iTunes Store


https://support.apple.com/en-us/HT204759

11 replies
Question marked as Top-ranking reply

Jan 7, 2020 2:48 PM in response to Bimba54

  • Apple does not send such messages. 
  • Apple would not warn of a pending account issue, giving you a deadline to fix the issue. 
  • Apple does not include document, or PDF files to download.
  • Apple would not refer to you as Dear Customer, Dear Client, or anything other than the name on file for your account.
  • Apple would not have such horrible spelling or grammar. 
  • Apple would not send a message to “Undisclosed Recipients”. 


It is a phishing attempt. Do not respond. Do not divulge any personal or financial information. You can use the address below to forward the suspect email message, as an attachment to Apple.


reportphishing@apple.com


The links below has information to help identify fraudulent emails.


Identifying legitimate emails from the iTunes Store


https://support.apple.com/en-us/HT204759

Jan 7, 2020 2:54 PM in response to Bimba54

All arriving email including that apparently from known contacts can and should be assumed to be a scam. This message you have received is a scam. Scammers will lie, cheat, misrepresent, attach malware, anything they can do to convince you to expose your credentials, or to infest your computer. This includes embedding actual passwords of yours in the messages, sourced from credentials dumps from server breaches. Welcome to the Internet.


Avoid phishing emails, fake 'virus' alerts, phony support calls, and other scams - Apple Support


That link also includes the how-to-report-this-to-Apple info, for this particular scam. Forward—not attach—the entire message to the specified Apple phishing email address.


Jan 7, 2020 5:53 PM in response to Eric Root

Eric Root wrote:

If you just forward the email, it may be rejected by the receiving server as spam.


I’d be really surprised if the Apple ReportPhishing email address had a spam-reject configuration. And to quote Apple (highlight added) “To report a suspicious email, forward the message to Apple with complete header information.”

Jan 7, 2020 7:30 PM in response to Bimba54

We’re not messaging you.


You likely have email notifications enabled here in your settings for the Apple communities, and are receiving replies to your posting.


As for catching and punishing the folks sending these scams and these messages, well, no. If there were technical means to do that, we would not be in this mess. The folks are all over the world, and routinely routing their connections through, for instance, malware-invested computers, through the mail services of folks with weak or known passwords, all sorts of obfuscations. And some folks are in countries where these sorts of shenanigans are at least tolerated.


Your lawyer will likely tell you this, too.



Jan 7, 2020 8:21 PM in response to MrHoffman

Well said MrHoffman. The responses to his question as long as Bimba54 has agreed to get all responses to it, Apple support, the legitimate Apple Support will send the emails. Thinking help is still needed. But it does seem unknown criminals are impersonating Apple Support in emails to trick getting

personal information. The issue is not this website. But the email or text being received via Bimba54’s device. Good luck Bimba54 unsubscribing to the post you set up.

Is my Apple ID locked?

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