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TopperHarl Author

Level 1

5 points

Scratch issues 11 pro max

After about 3 weeks of usage of my new iPhone 11 Pro Max I have noticed a deep scratch in the screen. It is hard to see it but I can definitely feel it when moving my fingers over it. I have been an IPhone user since 2008 and I have never seen anything like this. The phone is been treated with great care riding solo in my jacket pocket. When googling I noticed that a lot of users are experiencing the same problem. Is this something that Apple will solve on warranty?

iPhone 11 Pro Max

Posted on Jan 8, 2020 1:20 AM

Top-ranking reply

QuickTimeKirk

Level 10

125,965 points

Posted on Jan 8, 2020 4:26 AM

Cosmetic damage is not covered by the warranty.

Put it in a case.

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Scratch issues 11 pro max

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