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kganus1 Author

Level 1

4 points

purchased a used i pad and can not unlock it, The previous owner is no longer available

Is it possible to unlock without prior owner information

Posted on Jan 10, 2020 12:30 PM

Top-ranking reply

ChrisJ4203

Level 10

230,678 points

Posted on Jan 10, 2020 12:40 PM

No, it is not. You cannot bypass Activation Lock, and the only one that can remove it is the one that put it on there. If you cannot contact them, then the device is useless to you. Recycle it responsibly.

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purchased a used i pad and can not unlock it, The previous owner is no longer available

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