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Microsoft Office: Mac 2011 not working, needs app upgrades

I purchased Microsoft office: Mac 2011, why am I not registered for new app upgrades? And how do I register to upgrade?


Posted on Jan 10, 2020 3:45 PM

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Posted on Jan 10, 2020 3:57 PM

Office 2011 is a 32 bit app that does not work with Catalina and Microsoft no longer supports Office 2011. Office 2016 (updated), Office 2019, and Office 365 all work with Catalina.

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5 replies

Jan 10, 2020 3:57 PM in response to ChewArt

Microsoft does not have a policy of offering upgrades from one major version (e.g., Office 2011) to another major version (e.g., Office 2016 or 2019).


If you have Office for Mac 2011 or earlier, you can either subscribe to Office 365 or you can make a one-time purchase. See: https://products.office.com/en-us/buy/compare-microsoft-office-products-for-mac?ms.officeurl=mac-compare-redir


Or the free Microsoft Office on the web: https://products.office.com/en-us/frhttps://www.libreoffice.org/


Or Google Docs: https://www.google.com/docs/about/


Other options include using the free and very good Libre Office https://www.libreoffice.org/


or Apple's Pages and Numbers

Jan 11, 2020 2:07 PM in response to BobTheFisherman

I too don't understand your comment about being violated. Apple has been advising all of us for years that our old 32 bit apps would eventually become incompatible with a future OS. Now, it has happened as they told us it would. It is unfair (and not the least bit useful) to blame Apple or Microsoft for upgrading their products. To do so requires expertise and people who are paid for their time. Just as your automobiles have evolved and gotten better and more complex, so have Apple and Microsoft products. Have you ever moved up to a better car? If so, why? Was the replacement car free? Why not?


It would be better to spend time addressing the issue you now face and either upgrade your apps or move on to the free alternatives which are suggested above. Incidentally, they are very fine apps as well.

Microsoft Office: Mac 2011 not working, needs app upgrades

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