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Level 1

4 points

iPad will not start up after update

My iPad did an update, but since then it will only open to the apple logo, how do I get it to work again

iPad mini 4, iOS 13

Posted on Jan 12, 2020 1:03 AM

Top-ranking reply

Level 2

401 points

Posted on Jan 12, 2020 1:06 AM

Hi @mervyn178

I understand that you're having trouble with your iPad booting to the Apple logo.

Try following the steps under the heading "If your device turns on but gets stuck during start up" in this article: If your iPhone, iPad, or iPod touch won't turn on or is frozen - Apple Support

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