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David_Mac_01 Author

Level 1

4 points

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I recently bought the Band of Brothers/The Pacific set off the iTunes Store and have watched The Pacific without any issues. When I went to watch band of brothers, I keep getting this error message when I try and watch episode 2 specifically. The error doesn’t occur when I go and watch any of the other TV Shows that I have downloaded; or Netflix etc for that matter. Just specifically this episode. I have tried restarting Apple TV, disconnecting the WiFi and pressing Menu + the down button for a soft reboot and nothing works. I have also tried adjusting the video settings to a lower resolution but to no avail. Any information would be greatly appreciated. Thanks.

Posted on Jan 12, 2020 5:13 AM

Top-ranking reply

vazandrew

Level 8

40,462 points

Posted on Jan 12, 2020 8:31 AM

If it's isolated to a specific episode then it may be an issue related to the source and you will need to contact iTunes.

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