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Airpods Problems with Connection

My Airpods have a very Strange Problem

If Connect them to my iPhone 7 plus everything is okay but when i start to Play music they disconnect after some some Seconds or a half Minute, so i have to reconnect them again

They both are 100% charged and whats very Strange is, that If i Just Open the Case, Connect them without taking them out and Play music they work Like normal but only when they are in the Case

I already checked for a Firmware Update, did a Reset and also tried them with an iPhone 11 and with an Android Phone

Posted on Jan 12, 2020 9:51 PM

Top-ranking reply

MrBill3

Level 10

103,846 points

Posted on Jan 13, 2020 4:42 AM

Hello,

See this:

If the sound from your wireless headphones cuts out or is distorted - Apple Support

Good luck.

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Airpods Problems with Connection

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