You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Airpods Problems with Connection

My Airpods have a very Strange Problem

If Connect them to my iPhone 7 plus everything is okay but when i start to Play music they disconnect after some some Seconds or a half Minute, so i have to reconnect them again

They both are 100% charged and whats very Strange is, that If i Just Open the Case, Connect them without taking them out and Play music they work Like normal but only when they are in the Case

I already checked for a Firmware Update, did a Reset and also tried them with an iPhone 11 and with an Android Phone

Posted on Jan 12, 2020 9:51 PM

Top-ranking reply

MrBill3

Level 10

103,906 points

Posted on Jan 13, 2020 4:42 AM

Hello,

See this:

If the sound from your wireless headphones cuts out or is distorted - Apple Support

Good luck.

View in context

Airpods Problems with Connection

Similar questions