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Older Apple TV

I have an older Apple TV hardware. I just tried to sign in and it won’t let me. It’s been a while since I used it. What has changed?

Posted on Jan 13, 2020 1:04 PM

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2 replies

Jan 13, 2020 1:19 PM in response to GlennaCross

What model of Apple TV exactly? If its a 2nd or 3rd generation, make sure its software is updated. If its still running older tv firmware, access to the iTunes platform is restricted.


See here: If you can't access the App Store or other Apple media services, or can't edit your payment information - Apple Support


and here: Identify your Apple TV model - Apple Support


and here: How to update your Apple TV - Apple Support



Older Apple TV

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