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We don’t have sufficient information to reset your security questions.

How do I reset my security questions?

MacBook Air 13", macOS 10.14

Posted on Jan 14, 2020 9:50 AM

Reply
Question marked as Top-ranking reply

Posted on Jan 14, 2020 1:52 PM

contact Apple ID Support.


Apple ID Support


Apple ID Support (2) 


Apple Support by e-mail or chat    Work through the screens to get a chat option. 


Apple Support using Twitter


Or fill out and submit this form.          The form is for iTunes, but it will get passed to the ID Support section.  


From the article below. 


Without proof of your identity via security questions and other carefully selected criteria, Apple Support can't help you reset a password or perform any other actions on your account. These policies are audited and reviewed on a regular basis.


Security and your Apple ID



1 reply
Question marked as Top-ranking reply

Jan 14, 2020 1:52 PM in response to meloc2020

contact Apple ID Support.


Apple ID Support


Apple ID Support (2) 


Apple Support by e-mail or chat    Work through the screens to get a chat option. 


Apple Support using Twitter


Or fill out and submit this form.          The form is for iTunes, but it will get passed to the ID Support section.  


From the article below. 


Without proof of your identity via security questions and other carefully selected criteria, Apple Support can't help you reset a password or perform any other actions on your account. These policies are audited and reviewed on a regular basis.


Security and your Apple ID



We don’t have sufficient information to reset your security questions.

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