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Gonzoman88 Author

Level 1

4 points

Software update failed

Bought a brand new iPad and wont let me update software to IOS13.3. I keep clicking on update and seconds later I get a “software update failed” window. How can I successfully update this ipad?

iPad Pro, iOS 13

Posted on Jan 18, 2020 3:57 PM

Top-ranking reply

QuickPost

Level 10

103,365 points

Posted on Jan 18, 2020 5:04 PM

Hello,

Please refer to the following Apple Support document.

If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support

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Software update failed

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