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User profile for user: vikram231
vikram231 Author
User level: Level 1
4 points

iPad is locked

ipad is disabled and asking me to connect with iTunes . I did . But don’t know what to do now . Help

iPad, iOS 13

Posted on Jan 18, 2020 4:41 PM

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Question marked as Top-ranking reply
User profile for user: QuickPost
QuickPost
User level: Level 10
103,365 points

Posted on Jan 18, 2020 4:43 PM

Hello,


Unfortunately you must now fully restore your iPad to factory settings.


Please refer to the following Apple Support documents.


If you forgot the passcode for your iPhone, iPad, or iPod touch, or your device is disabled - Apple Support

If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support

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2 replies
Question marked as Top-ranking reply
User profile for user: QuickPost
QuickPost
User level: Level 10
103,365 points

Jan 18, 2020 4:43 PM in response to vikram231

Hello,


Unfortunately you must now fully restore your iPad to factory settings.


Please refer to the following Apple Support documents.


If you forgot the passcode for your iPhone, iPad, or iPod touch, or your device is disabled - Apple Support

If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support

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iPad is locked

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