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olti38 Author

Level 1

4 points

Billing problem

Apple charget me for 38.86 $ when I signet in after 2 years. Nothing in last payments. No subscriptions. Can you help me.

Posted on Jan 19, 2020 7:39 AM

Top-ranking reply

macjack

Level 10

111,204 points

Posted on Jan 19, 2020 7:45 AM

Check your purchase history:

See your purchase history for the App Store or iTunes Store - Apple Support

If there are no purchases then it may be a phishing email:

In a message Apple will always address you by your real name, never by your email address or Dear Customer. Also the sent-from address should be @apple.com or @itunes.com Additionally Apple does not send attachments.

Avoid phishing emails, fake 'virus' alerts, phony support calls, and other scams - Apple Support

Forward it as an attachment to reportphishing@apple.com

If that's not the case:

Contact - Official Apple Support

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Billing problem

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