You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Update Apple ID with email used as contact on account

I would like to update my apple ID using a new email. The email address is already listed on my apple account as a second way to contact me. Apple will not allow me to update my ID to this address so I deleted it as my 2nd contact and am still getting an error message when I try to use the address as my new/updated apple ID. Does anyone know how to update your Apple ID with an email address that was previously used on your account as a 2nd contact address?

Posted on Jan 19, 2020 12:34 PM

Reply
Question marked as Top-ranking reply

Posted on Jan 19, 2020 12:50 PM

Apple hasn’t published any guidance for using an address again. Normally, if your e-mail address was associated with an ID in any way, for example as a Reachable at or Rescue e-mail address, then it can't be reused with another Apple ID for approximately one year. I have also seen posts that stated Apple told them there was a 30 day waiting period before the address could be used again. You will need to get another e-mail address to use as your Apple ID or you can try waiting 30 days to see if that works.

1 reply
Question marked as Top-ranking reply

Jan 19, 2020 12:50 PM in response to GreenMile08

Apple hasn’t published any guidance for using an address again. Normally, if your e-mail address was associated with an ID in any way, for example as a Reachable at or Rescue e-mail address, then it can't be reused with another Apple ID for approximately one year. I have also seen posts that stated Apple told them there was a 30 day waiting period before the address could be used again. You will need to get another e-mail address to use as your Apple ID or you can try waiting 30 days to see if that works.

Update Apple ID with email used as contact on account

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.